Privacy Policy

KineticScholar ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. By using KineticScholar, you agree to the practices described here.

We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, the European Union's General Data Protection Regulation (GDPR), and the United States' Children's Online Privacy Protection Act (COPPA).

1. Information We Collect

Information you provide directly

• Account information: display name, email address, password (stored as a secure hash).
• Profile information: date of birth, grade level, school name (optional).
• Organization information: organization name and type (for schools and tutoring centres).

Information collected automatically

• Usage data: worksheets completed, scores, completion times, and progress history.
• Log data: IP address, browser type, pages visited, and timestamps — retained for security and service improvement.
• Cookies: session cookies required for authentication. We do not use tracking or advertising cookies.

2. How We Use Your Information

• To create and manage your account.
• To provide, personalise, and improve the Service (e.g., grade-appropriate worksheet recommendations).
• To track student progress and generate reports for parents and educators.
• To send transactional emails (account creation, password reset). We do not send marketing emails without explicit consent.
• To maintain the security and integrity of the Service.
• To comply with applicable legal obligations.

3. Children's Privacy

Age requirements & parental consent

• Children must be at least 16 years old to create an account independently.
• Children under 16 may only use the Service when a parent or guardian creates an account and adds them as a child user, or through an authorized educational organization.
• By creating a child account, a parent or guardian consents to the collection of their child's information as described in this policy.

Data protections for children

• We do not sell or share children's personal information with third parties for advertising or marketing.
• We collect only the minimum information necessary to provide the educational Service.
• Parents may request to review, correct, or delete their child's information at any time by contacting us.
• Children's accounts are not visible in public directories.

COPPA (United States)

We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we discover that we have inadvertently collected information from a child under 13 without consent, we will delete it promptly. If you believe we have collected information from your child under 13 without your consent, please contact us immediately.

4. Sharing Your Information

We do not sell your personal information. We may share information only in these limited circumstances:

• Within the platform: student progress data is visible to linked parent accounts and authorized organization administrators.
• Service providers: we may share data with trusted third-party providers who help us operate the Service (e.g., hosting, email delivery), under strict confidentiality agreements.
• Legal requirements: we may disclose information if required by law, court order, or to protect the rights, property, or safety of KineticScholar, our users, or the public.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is subject to a different privacy policy.

5. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. You may delete your account at any time by contacting us. Upon deletion, we will remove your personal information within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or preventing fraud). Worksheet completion records may be retained in anonymised form for service improvement.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), secure password hashing, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you.
• Correction: request that we correct inaccurate or incomplete information.
• Deletion: request that we delete your personal information (subject to legal obligations).
• Portability: request your data in a structured, machine-readable format (GDPR).
• Objection / Restriction: object to or request restriction of certain processing activities (GDPR).
• Withdraw consent: where processing is based on consent, withdraw that consent at any time.

To exercise any of these rights, please contact us at privacy@kineticscholar.com. We will respond within 30 days (or as required by applicable law). EU/EEA residents who feel their rights have not been addressed may lodge a complaint with their local data protection authority.

8. Cookies

We use cookies to operate the Service. You can manage your preferences at any time via the Cookie Preferences panel. Below is a full list of cookies we set.

Strictly Necessary (always active — no consent required)

Analytics (require your consent)

You may also disable cookies in your browser settings, but doing so will prevent you from signing in. To withdraw consent at any time, use the Cookie Preferences link in the site footer.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where the changes are significant, notify registered users by email. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

10. Contact Us

For privacy-related questions, requests, or complaints, please contact our Privacy Officer:

KineticScholar — Privacy Officer
privacy@kineticscholar.com

This Service is operated from Canada. By using KineticScholar, you consent to the transfer and processing of your information in Canada in accordance with PIPEDA.